Wednesday, May 6, 2020

Psychological Problems Employee Engagement-Myassignmenthelp.Com

Question: Discuss About The Psychological Problems Employee Engagement? Answer: Introduction Employees tend to have preferences on working environments based on the offering and satisfaction rates received. Work environments have differing operations which affect the rate at which employees can desire or decline employment offers. The little things ranging from operations, employee motivation, and work culture inform on the benefits of working for one firm over the other. The report documents one of the firms where workers prefer working for based on the employee products it offers. Besides, an overview of the company is provided which points out the key issues leading to its suitability. As such, the paper focuses on the issues that make the firm desired which increases its performance. Company Overview Commonwealth Bank is a leading financial firm providing financial services such as premium, business, retail, and institution-based banking. The bank is an Australian bank with branches spread across the United States, United Kingdom, and New Zealand among other locations. Further, it deals with insurance, shares and broking services. The firm is vast given the services offered thus commanding more than 800,000 shareholders and over 50,000 employees spread across all its branches (glassdoor 2017). The firm boasts of being an equal employer having adopted several people from different races, ethnicity groups, and color thus raising its image. Performance of the Bank Commonwealth Bank is one of the few areas in Australia where workers feel proud to work as it offers lots of opportunities within the banking world. The bank has a well-developed culture where teamwork remains superior towards enriching the lives of its employees (glassdoor 2017). Upon entry, existing staff receive a warm welcome from the colleagues who quickly assist them to settle down and adapt to the culture which is essential towards gaining experience. Besides, the job culture invested within the bank remains efficient as the employees strive to help their fellow workers in motivating one another in the friendly environment. The employee culture of feedback on issues empowers colleagues in the workplace as far as the use of technology, programs, and customer service are concerned (Seek 2017). The culture is essential for the development of employees and in driving and motivating individuals. Moreover, the bank permits its workers to join unions and enjoy the full benefits of collective bargaining agreements. Uniforms in the bank are constantly refreshed thus assisting them maintaining a healthy image and developing a good feeling among the workers. On the other hand, the firm provides a peaceful work environment where employees work in spacious and modern offices with adequate security standards (Seek 2017). The firm has several resources in its environment to create and ensure appropriate conditions for their workers which encourages professional growth. In ensuring workers remain and focus on their career, job security is guaranteed by the institution, thus bolstering the worker's morale. According to Co?ar, Guner, and Tybout (2016), employees tend to be comfortable in environments where job security is guaranteed. Job security assists employees in investing all their efforts and abilities in the workplace thus growing the skills and experience needed for a superior service delivery. The management of the bank is confident in the way it appreciates its employees. The bank offers several benefits to workers where it shows appreciation for performing employees and facilitates training for the under-performing workers. Positive handling of employees, while taking into account their issues and handling them towards better performance (Co?ar, Guner and Tybout 2016). Besides, the large size of the firm offers several rooms for development and progress where employees can be promoted and transferred to their subsequent offices in diverse locations. Moreover, the bank has a proper work-life balance where individuals receive time with their family due to the adequate human resource planning. Employees feel much motivated whenever the time is created for their family especially for women whose role at home remains critical. Work-life balance is essential towards increasing efficiency among employees whose core reason for working remains to fend for their families (Dollard and Bakker 2010). Further, the bank allocates adequate leave days for the workers according to the labor rules which act as a motivation for the employees. The firms feedback system is efficient in that it addresses the plights raised by the employees in due time to avoid complications. Whenever employees pose a query, the management is ready to deal with issues and bring calm to situations which might escalate to worse scenarios (Indeed 2017). As such, it gives room for employees to settle and focus on the work as issues remain addressed. The possibility of having such practices in organizations assist in avoiding strikes and demonstrations which would cause a reduction in productivity and a rise in employee turnover rate. Supportive management guarantees a smooth working process which translates into increased productivity thus growth in reputation. All these factors count towards the management and sustainability of the banks employees. Recommendations Organizations continue to grapple with the challenge of high employee turnover situations. Unknown to them, unsatisfied employees remain on the lookout for other greener pastures whenever mishandled yet yielding profits for firms. Employees remain core factors to the success of any business. In this respect, it is prudent to hold on their issues with concern while creating a vibrant environment for them to thrive professionally (Al Ariss, Cascio, and Paauwe 2014). Businesses need to emulate the example set by Commonwealth Bank in providing a positive culture within the work environment. At the same time, there is the need for organizations to motivate their employees through better remuneration, provision of a balanced work-life situation that propels performance. Besides, being supportive of one another within a work environment assists in bolstering success. Firms need to learn to embrace training opportunities to enrich their workers while preparing them for higher positions which enhance professionalism and career growth (Al Ariss, Cascio, and Paauwe 2014). Employees no longer seem attracted to better salaries, but rather active and happy work environment where their rights remain a priority. Organizations need to consider the plight of workers and addressing them on time thus increasing the production rate, thus a translation into real success. Conclusion Employee concern remains critical in raising the desirable nature of businesses. At the same time, it assists in retaining and attracting qualified workers for development. In this case, Commonwealth Bank has managed to demonstrate the same given the happy nature of its employees. The low employee turnover rate indicates a positive image and trust in working for the firm. There is a need for other businesses to borrow a leaf from the case and build their empires through hard work References Al Ariss, A., Cascio, W.F. and Paauwe, J., 2014. Talent management: Current theories and future research directions.Journal of World Business,49(2), pp.173-179. Co?ar, A.K., Guner, N. and Tybout, J., 2016. Firm dynamics, job turnover, and wage distributions in an open economy.The American Economic Review,106(3), pp.625-663. Dollard, M.F. and Bakker, A.B., 2010. Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement.Journal of Occupational and Organizational Psychology,83(3), pp.579-599. Glassdoor. 2017. Commonwealth Bank of Australia: Overview. Retrieved from https://www.glassdoor.com/Overview/Working-at-Commonwealth-Bank-of-Australia-EI_IE7922.11,41.htm Indeed. 2017. Commonwealth Bank Employee Reviews. Retrieved from https://www.indeed.com/cmp/Commonwealth-Bank/reviews Seek. 2017. Commonwealth Bank of Australia: working at Commonwealth Bank of Australia. Retrieved from https://www.seek.com.au/companies/commonwealth-bank-of-australia-432306

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